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Privacy Policy

At Bitflow Group, we are dedicated to maintaining the highest standards of decency, fairness, and integrity in all our operations, including the protection of your privacy. We respect the importance of your privacy and aim to provide transparency in our information practices. This privacy policy outlines the types of personal and non-personal information we collect, how we safeguard this information, and the steps you can take to manage your information.

Personal Information

Bitflow Group collects personally identifiable information from website visitors only on a voluntary basis. This may include your name, postal address, email address, company name, telephone number, and specific inquiries about our services. We collect this information when you request details, participate in events, subscribe to our mailing list, or seek other services or information from us.

The collected information is internally reviewed, utilized to enhance our website’s content, inform visitors of updates, and respond to inquiries. Once reviewed, the information is either discarded or stored securely in our files. If there are material changes to the collection of personally identifiable information, we will notify you through a notice on our website

Non-Personal Information

In some instances, we may collect non-personal information for internal review purposes. This information is used to analyze trends, administer the website, track user movements, and gather demographic data about our user base as a whole. It will not be disclosed to other organizations for commercial use.

Credit Card / eCheck Privacy Policy

Your payment and personal information are always secure with us. Our industry-standard Secure Sockets Layer (SSL) software encrypts all sensitive data, including credit card numbers and personal details, to ensure their safety during online transactions.

Refund Policy

If you request a refund or service cancellation within the specified time frame, Bitflow Group will issue a 100% refund within a maximum of 7 working days. We expect full payment when signing up for a monthly or yearly service. If you wish to cancel the service, please notify Bitflow Group at least 7 business days before the next billing period. Refunds will not be offered for non-recoverable charges or services already delivered.

Release of Information

In the event of a sale of Bitflow Group, the information gathered from your voluntary participation on our site may be transferred to the new owner to ensure continuity of service. We will make reasonable efforts to honor any opt-out requests during such a change in control.

How You Can Correct or Remove Information

If you desire to have your personal information deleted, updated, or corrected, please contact Bitflow Group through the provided channels.

Updates and Effective Date

Bitflow Group reserves the right to make changes to this policy. In the event of material changes, we will indicate this on our site and provide the updated policy. We encourage you to check this policy periodically to stay informed about the information we collect and how we use it.
Bitflow Group reserves the right to modify any provisions of the refund and cancellation policy without notice.

Cookie Policy

At  Bitflow Group , we aim to provide transparency in our website’s data collection practices, including the use of cookies. This policy outlines how we use cookies and the information collected to ensure a seamless user experience on our website.
Our website uses Google Analytics, a web analysis service provided by Google, to help us understand how visitors interact with our site. Google Analytics utilizes “cookies,” which are small text files placed on your device, to collect standard internet log information and visitor behavior in an anonymous form. These cookies are used to track and report website traffic and provide insights into user behavior on our website.
Google receives and stores the data created by the cookie regarding your use of our website, including your IP address. However, this information is used in an aggregated and anonymized form to evaluate visitors’ use of the website and to compile statistical reports on website activity. Updates to our cookie policy will be posted on our website, and users are encouraged to periodically review it.